Aqua Leisure Pool & Spas Llc

Doesn't Recommend

Denise B.

Joined 1 year ago

What a RACKET!!!!!!!!. Bought an aboveground pool in april of 2007. Took 2 months to get it installed. Finally was installed and the fencing around the pool wasn't even installed right. August of 2011 we find a little leak coming from the side of the pool under our deck...........a almost perfect little round hole. Fine.......now we decide we'll wait till next season, current, to patch up the hole and replace the liner ourselves. Took the old liner out and what do we find...........nothing but cracks running the whole perimeter of the pool!!!!!!!! Other holes about ready to give way and so on and so on! GREAT!!!!! Went to the store we bought the pool from and was told that we our warranty was null and void because the company that made the pool went out of business. O.K..........well wouldn't you think that the store that you bought it from would have some type of responsibility here?!!! Apparently not...........Even though i was told by the person that sold me the pool 5 years ago that.....and in his own words, by the way.........."YES IT IS A DEFECT".....NO>>>>>THE COMPANY THAT MADE THE POOL IS RESPONSIBLE AND BECAUSE THEY WENT OUT OF BUSINESS YOU ARE NOT COVERED ANYMORE> Now where is this going? Basically this person told me that even though he doesn't have to he would still like to help me. What kind of help was that? Well.......It led to the fact that they would replace the wall and the liner, but, i would have to pay a certain percentage which would end up to be 60% of the price of a replacement which in dollar amounts would be $1500.00 and , most likely, plus tax!!!!! Now you tell me....what legitimate company would sell you something @ $4,000.00 and tell you that they do not cover your warranty in any way and guess what?........Your screwed because the company that made your pool is out of business, so, therefore you have no warranty!! What kind of business practice is that?.........Aqua leisure.......i agree w/ the rest......your a scam..........and all you care about is getting the money in hand,,,,,,,and basically your hands are washed from the situation because your wiping your hands clean by using bad business practice!!!! Well all i have to say is my Grandchildren "THANK YOU"!!!!!!!!!!

Doesn't Recommend

unhappyswimmer

Joined 4 years ago

Swim Away Fast!!!. Shark in the water! Simply run by crooks. Tell you one thing and does another. In my case, told me all the great things about the pool I was getting, started job, took payment and never finished. Had to hire somebody else to finish. Not a straight shooter. Doubletalk and more. Went with them because thed did do some nice pools. But when you see a post like mine, and the others from prior years that I chose to ignore, you the next possible customer should definitely stay away. I unfortunately can confirm exactly the same problems others have posted in the past. Believe it. You were warned. STAY FAR AWAY!!!

Doesn't Recommend

llamaface

Joined 4 years ago

highly recommend going somewhere else for pool and installation.. Aqua Leisure has no good pool installers to install their pools. The one good, no GREAT installer that they had left them last year never to return. His name is Anthony B. He was their Flagship installer and now this year they are trying to hire some half backwards guys to fill in his place. If you do go there to buy a pool just say that you are installing it on your own and email me and I will get you in touch with Anthony. He is hands down the very best above-ground pool installer in the valley from Berwick to Carbondale and beyond. For those you who may be skeptical about this review there are plenty of references to back Anthony up for over the years of keeping Aqua Leisure Pools and Spa in business. Oh I can be reached at kmickulik@hotmail.

good luck

Recommends

mv121558

Joined 5 years ago

good service great prices. Had pool installed last year and the installation went very well. The team showed up on time and worked in very hot weather to have the installation completed in a few hours. They also took the time to explain everything to me regarding the pool and filter operation.

Doesn't Recommend

DWats

Joined 5 years ago

Don't buy a pool here. After owning an above ground pool for 20 years, it was time for a new one. We went with another above ground because our taxes are now high enough thank you, and couldn't handle paying more because of an inground! We chose Aqua Leisure because honestly they are almost next door to our office. We have been waiting over one month now for the pool to be installed. $5000 worth of pool is sitting in my yard in deteriorating cardboard boxes. In addition, the $250 pile of sand I had to purchase is washing away little by little with each rain storm. The $200 excavation of the pool site may as well never have been done, because after a month of rain you can't tell it was done in the first place- except for the huge pile of dirt and rocks they dug out which is now full of weeds, and I am afraid to get rid of incase it is needed to back fill in after the pool is installed!! I can't cut my grass, my yard is like an obstacle course. Aqua Leisre doesn't install the pools, they take your money then they contract the work out!!! The person who is supposed to install the pool has not shown up going on 12 different days now!!! I leave him messages,but he never returns them. When he does call me back it is to tell me he will be out (what ever day he gives me) and inevitably he never shows up!! He magically only shows up after a horrible downpour when water is standing where the pool is supposed to go and tells me it is too wet, and he "takes pride in his work, so he can't put the pool up in these conditions!" Right!!! When I contacted the salesman, he was extremely rude, quite short with me, took my phone number and never called back!! When I called him back he told me to contact the person in charge of the installers, in other words, they have their money and don't want to be bothered! Now we have to sign a form terminating our warranty before they will put up the pool- we told them we would be happy to do that week #1 of this whole ordeal!!!! Take my advise go with Olympic!