Dunmore >Women's Clothing > Head To Toe
108 E Drinker St, Dunmore, PA | Directions 1851241.421676 -75.630183
Neighborhoods: Dickson City
Terrible experience, NOT recommended! – I bought my wedding dress and bridesmaids dresses here and it was a terrible experience. They told me that they do not order dresses in and only sell what's in stock (which turned out later to not be true) and ended up selling me a size 14 dress. They also insisted I needed to purchase a seperate bra for it. Well I took it to another seamstress (after reading reviews on here) and she told me I actually needed a size 4-6 dress and there was already a bra built in it. My seamstress also said that she had an entire closet full of dresses that had been altered wrong from Head to Toe that people had brought in for her to fix. The bra I bought from them was still sealed in it's bag so I called to try and return it and the owner started yelling at me (I consider myself a very calm, shy and curtious person) and hung up on me. I had a relative call back and she hung up on him too. Neither one of us was yelling or cursing or doing anything disrespectul to warrent that. When my bridesmaids had their dresses altered they botched one of the jobs so much that it had to be realtered 3 times! It ended up costing a fortune. I wish that I had listened to the negative reviews on here from the start but as you know sometimes it's hard to trust a review written by someone else. You think, oh that was just one bad incident, some people complain about everything (which trust me I do not) or there are problems with every wedding dress shop..and that may be true but no one deserves to be treated that way by the owners and staff of a place were you are spending so much money. I do not recommend them at all but if you do go there please keep in mind what I told you. You can't say you weren't warned!
great place – Head to Toe has such great customer service. I have bought every one of my prom and semi dresses there and never had a problem with them. They let you take your time and our honest. If a dress does not look good they will tell you and help you pick out a dress that looks perfect for you. I now am getting married and plan to get my bridal gown from there. I even started looking but they did not have what I want so the one girl spent the whole day looking online for me trying to find dresses that I would like. I would definitely recommend this place to anyone.
Horrible Alterations – My daughter had her alterations done here after purchasing a $350.00 prom dress from them. They BUTCHERED her dress. It is now costing me over $130.00 to have this dress repaired and the seamstress who is now doing it says that in her 40 years as a seamstress, she has never seen such horrible alterations. If you do buy a dress here...DO NOT have it altered by them.
BEWARE OF SEAMSTRESS!!!! – Our daughter got her bridal dress from here. They gave her very good service, but watch out for the seamstress. I took my dress there for alterations (mother of the bride) and they ruined it. After charging me $80.00 for alterations that made the dress look like it had been worn 6 times they would do nothing to correct it. I had to go to another bridal shop, and thank goodness found someone whom knew what they were doing. They fixed the dress back to new but could not believe the job that had been done on the dress. Thread to Sew would not admit to any mistake nor would they try to cooperate to correct the dress. This is not the first I have heard of this, they try to make it out to be the consumers problem. If you need alterations BEWARE.
Great Service – The sales people at Head to Toe are very nice and very willing to help as much as they can. I bought my wedding gown at a different bridal shop. Those people treated me like I was below them. My maid of honor and I went to Head to Toe for the bridesmaid's dresses. We didn't have an appointment when we went. They very accepting and giving us great service anyway. I wish that I went to Head to Toe for my wedding gown. If I'm still in the area when my daughter gets old enough for prom dresses I'm planning on taking her there for her prom dress. For the great service we received from Head To Toe my best friend plans on getting her wedding gown at Head to Toe.
I would recommend Head to Toe to anyone. I had such a fabulous experience throughout the entire process of selecting my bridal gown. As most brides know searching for you bridal gown can be a wonderful, exciting, and sometimes frustrating event. One of my bridesmaids who was also searching for her gown went along with me on the day of my appointment. The sales staff spent over two hours with us. We never felt rushed. My friend found a gown that she loved; unfortunately it was way out of her budget. She was obviously devastated but the sales person that was helping us went and found a discontinued dress that wasn't even on the floor that looked almost exactly the same for her. The dress cost much less and my friend took it home that day. Many bridal salons would not have put forth that effort. That is the kind of salesmanship that makes this business exceptional.
Rude and not good service – On ur special day you definitely don't want to get ur dress from here. Really rude customer service. I am not even a bride but can't even imagine them ever doing business with them during such a special time in someone's life. Wow, first time I have ever done business or met such people in my life!
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